Customer Self-Service
Phone: 1-888-876-1672Site is currently unavailable due to maintenance. The system will be available as soon as possible. We apologize for any inconvenience.
Dear Greenwood Water Customers,
At 10:30 AM today, water service was temporarily shut off to perform critical mainline repairs within the Greenwood Water Corporation system. Our crews are actively working to complete the repairs and restore water service as quickly and safely as possible.
Due to this interruption, system pressure has fallen below the required 20 psi minimum. As a result, and in accordance with Texas Commission on Environmental Quality (TCEQ) regulations, we are issuing a Precautionary Boil Water Notice for all Greenwood Water customers effective immediately and lasting until further notice.
What You Should Do:
To ensure the destruction of any harmful bacteria or microbes:
What Happens Next:
Why This Notice is Issued:
Loss of pressure below 20 psi may allow contaminants to enter the distribution system. While this is a precautionary notice, your safety is our top priority, and we are following all state-required procedures.
For additional information, please visit PBWR.myUtilityDirect.com or contact our customer service team at 1-888-812-6268.
We appreciate your patience and understanding.
Sincerely,
Permian Basin Water Resources
Greenwood Water Corporation
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